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After-Hours Support for Silent Nights: Ensuring Peaceful Operations
While the world sleeps, your business doesn't have to.
Silent nights are an opportunity to keep operations running smoothly without disruptions, and our After-Hours Support Services are designed to ensure seamless continuity, even during the quietest hours.
Offshore Based,
Globally Connected
Night in North America
Is Day in Europe
HOW WE HELP
YOUR BUSINESS THRIVE
24/7 On the move, no-downtimes, 100% reply rate!
Round-the-Clock Dispatching:
Load coordination, route management, and emergency assistance whenever you need it.
Driver and Fleet Support:
From handling breakdowns to securing detention and layover payments, we’ve got your back.
Efficient Communication:
Fast, accurate responses to ensure everyone stays on the same page.
All of your logistics tasks handled in the after hours & night shift schedules.
KEY FEATURES
GPS Tracking:
Real-time load monitoring ensures accurate updates for all stakeholders.
24/7 Availability:
Our team is always available to provide updates or handle emergencies.
Tailored Communication:
Updates are customized to each stakeholder's needs—concise for brokers, detailed for drivers and
owner-operators.
Problem Resolution:
Delays or issues are communicated promptly, along with actionable solutions.
What we promise
WHAT WE PROMISE
GPS Tracking:
Your business never sleeps, and neither do we. Whether it’s late at night, during holidays, or over weekends, our team is always on call to handle your needs.
From coordinating loads to managing driver emergencies, we ensure your operations stay on track 24/7.
Proactive Support
​We don’t just react to problems—we prevent them. From monitoring load schedules to tracking driver progress, our team stays ahead of the curve, so you can avoid costly delays.
100% Reply Rate
Missed calls and unanswered emails? Not here. We guarantee a 100% reply rate, ensuring every inquiry, issue, or update is handled promptly.
Drivers, brokers, and shippers can count on immediate responses, no matter the time.
95% Detention Success Rate
We pride ourselves on achieving a 95% success rate in securing detention compensation from brokers, ensuring your drivers are paid fairly for their time when delays occur.
Our proactive communication, thorough documentation, and skilled negotiation ensure you don’t leave money on the table.
WHAT'S IN IT FOR YOU?
Low-Cost, Affordable Services
We offer competitively priced dispatch services without sacrificing quality. Our goal is to maximize your profits while keeping operational costs low, providing you with a significant return on investment.
Strict Monitoring & Quality Control
Every aspect of our dispatch service is monitored and controlled by our experienced co-founders and managers. This hands-on approach ensures that our team delivers consistent, high-quality service, adhering to strict standards and protocols.
100% Reply Rate
​We guarantee a 100% reply rate from our dispatch team, ensuring drivers and fleet operators always have a reliable contact. Every question, update, or issue is promptly addressed, keeping your operations smooth with no delays or missed opportunities.
Handling Multiple Companies Seamlessly: Expertise in Multitasking Dispatching
Our dispatchers are skilled in managing operations for multiple companies simultaneously, ensuring every load, driver, and client gets the attention they deserve. By leveraging advanced tools, streamlined workflows, and industry expertise, we maintain efficiency and accuracy across all accounts without compromising on service quality.
In-Office Team Only
Unlike other services that rely on remote or outsourced employees, all of our dispatchers work in-office. This structure allows us to maintain the highest level of control, collaboration, and efficiency. Our co-founders and managers are actively involved in monitoring and overseeing daily operations, ensuring every load and dispatch is handled with precision and care.
What's in it for you?
OUR MISSION IS YOUR SUCCESS.
Unlike other services that rely on remote or outsourced employees, all of our dispatchers work in-office. This structure allows us to maintain the highest level of control, collaboration, and efficiency. Our co-founders and managers are actively involved in monitoring and overseeing daily operations, ensuring every load and dispatch is handled with precision and care.
WhyWorkWithUs?
WHY WORK WITH US?
When you choose our After-Hours Dispatch Service, you’re partnering with a team built by drivers, for drivers. Our co-founders have years of experience behind the wheel, giving us firsthand knowledge of the trucking industry’s challenges and gaps.
This means we fully understand drivers’ needs and frustrations, allowing us to deliver a service tailored to make their lives easier. Unlike others, we operate exclusively in-office, ensuring reliable, consistent, and high-quality service with clear communication and seamless execution.
We put ourselves in drivers’ shoes, minimizing their stress with efficient route planning, real-time updates, and proactive problem-solving. By prioritizing drivers and bridging industry gaps, we improve driver satisfaction, enhance fleet efficiency, and deliver peace of mind.
With us, you’re not just outsourcing a task—you’re gaining a trusted partner who knows every aspect of the industry and is committed to keeping your drivers happy and your business moving forward. Let’s keep your trucks rolling—contact us today!
Equipments Handled
EQUIPMENTS HANDLED
Dry Vans
Reefers
Intermodal
Drayage
Box Trucks
Flat Beds
Out of Gauge Cargo
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1. What services does After Hours Dispatch Support provide?After Hours Dispatch Support specializes in 24/7 dispatch solutions, including night dispatch, load management, real-time tracking, driver assistance, breakdown and roadside support, towing coordination, ELD and HOS compliance, and accounting and billing services.
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2. How can your services help my trucking business?Our services ensure seamless operations during nights, weekends, and holidays by handling critical logistics, monitoring loads, assisting drivers, and managing emergencies. This minimizes downtime, reduces operational stress, and keeps your business running smoothly outside regular business hours.
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3. Do you provide real-time tracking and updates for shipments?Yes, we offer comprehensive track-and-trace services with real-time GPS updates, ensuring transparency and providing accurate information about the status of shipments to stakeholders.
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4. How do you handle breakdowns and emergencies?We coordinate immediate roadside assistance, manage towing services, and provide quick solutions for breakdowns to minimize disruptions and get vehicles back on the road as quickly as possible.
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5. Are your dispatch services cost-effective?Yes, our competitively priced services are designed to maximize your operational efficiency and profitability while keeping your costs low. We also help secure detention and layover compensations, adding further value to your business.
FREQUENTLY ASKED QUESTIONS
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